FAQ

Once your payment is confirmed through PayPal, you will receive an order confirmation email at the address you provided. The email includes your order number and a summary of what you purchased. If you do not see it within a few minutes, please check your spam or junk folder. If it is still missing, contact us at support@amifc.com and we will look into it.

Yes, if you contact us within 24 hours of placing your order. Email us at support@amifc.com as soon as possible with your order number. Once the order has been dispatched, cancellation is no longer possible. You may still return the item after delivery by following our return process.

We can only make changes before your order has been dispatched. Contact us as quickly as possible at support@amifc.com. Once the order is with the carrier, we are no longer able to modify or cancel it.

If your order has not been dispatched, contact us at support@amifc.com and we will do our best to update the address. Once the order is with the carrier, the shipping address can no longer be changed. Please double-check your shipping address carefully before checkout.

Contact us as soon as possible at support@amifc.com. If the order has not yet been dispatched, we will do our best to correct the address. If the issue occurs after dispatch, the package cannot be guaranteed for delivery to a corrected address and we are not responsible for items delivered to the address originally provided.

Once your order ships, you will receive a shipping confirmation email with your tracking number. Use it to track your package directly on the carrier's website. If you have not received a tracking email within 4 business days of placing your order, please check your spam folder first, then contact us at support@amifc.com.

Tracking updates can sometimes lag, especially over weekends or during high-volume periods. If your tracking has not moved in more than 7 business days, please reach out to us at support@amifc.com and we will follow up with the carrier on your behalf.

We currently accept PayPal as our sole payment provider. Through PayPal, you can pay using your PayPal balance, a linked bank account, or a credit or debit card connected to your PayPal account. PayPal also offers a guest checkout option for eligible cards, so you may not need a PayPal account to complete your purchase. We do not accept direct card payments, checks, wire transfers, or cash.

Not necessarily. PayPal offers a guest checkout option for eligible debit or credit cards. Availability depends on your card and location. If guest checkout is not available, creating a free PayPal account at paypal.com is a quick alternative.

No. The price shown on the product page is what you pay. We do not add processing fees or hidden charges. We also do not add sales tax. If your PayPal account is set to a currency other than USD, PayPal may apply a conversion fee on their end — this is outside our control.

Yes. AMIFC does not store your payment details at any point. All transactions are handled entirely by PayPal, which uses industry-standard encryption and SSL-protected checkout pages. We never see your card number, bank details, or PayPal credentials.

Please check your spam or junk folder first. If the email is still not there, contact us at support@amifc.com with your PayPal transaction ID and the email address used at checkout. We will investigate and resolve it as quickly as possible.

Shipping is free on all orders to the 48 contiguous United States. There is no minimum order value and no promo code needed. The shipping cost shown at checkout will always be $0.00.

We ship to the 48 contiguous United States only. We do not currently ship to Alaska, Hawaii, US territories, Puerto Rico, PO Boxes, APO/FPO military addresses, or international destinations.

Order processing takes 1 to 3 business days after payment confirmation. Transit time is 5 to 7 business days after dispatch. Total estimated delivery time is 6 to 10 business days from the date of purchase. Delivery estimates are not guaranteed and may vary due to carrier conditions or peak seasons.

Our daily cut-off time is 2:00 PM MT (Mountain Time) on business days. Orders placed before this time begin processing the same day. Orders placed after this time, or on weekends and US federal public holidays, begin processing the next business day.

Not at this time. We require a standard residential or commercial address within the 48 contiguous United States.

Please check around your delivery location — sometimes packages are left with a neighbor or in a secure spot. If you still cannot find it, contact us at support@amifc.com with your order number and we will follow up with the carrier as quickly as possible.

We accept return requests within 30 days of the date you receive your package. To be eligible, items must be reported within this 30-day window. For full details, please refer to our Refund and Return Policy.

Email us at support@amifc.com within 30 days of your delivery date. Include your order number, a description of the issue, and clear photos of the item and any damage if applicable. We typically respond within 1 to 3 business days and will guide you through the next steps.

We do not offer direct exchanges. If you received the wrong item or need a different product, the simplest path is to request a refund for your original order and place a new order for the correct item. This ensures you get the right product as quickly as possible.

If the return is due to our error — damaged, defective, or wrong item sent — we will reimburse your return shipping cost upon receipt of a valid shipping receipt and tracking number. You must use a trackable shipping method and send us the tracking number and shipping invoice after dispatch. If the return is for a personal reason, return shipping costs are the responsibility of the customer, and the original shipping fee is non-refundable.

Refunds are returned to the original PayPal account used at checkout. We are not able to redirect refunds to a different account or payment method.

Once your return request is approved, our team processes it within 1 to 3 business days. After the warehouse receives and inspects the returned item, the refund is issued within 3 to 5 business days to your original PayPal account. Your bank or PayPal may take additional time to post the amount.

We are only able to process refunds for items that arrived damaged, defective, or not as described. Change of mind, personal preference, or no longer needing the item are not covered under our return policy. If you have questions about a specific product before purchasing, please contact us at support@amifc.com and we will be happy to help.

Reach out to us at support@amifc.com. While we cannot guarantee a refund outside the 30-day window, we will always try to help where we can.

We sell cordless electric screwdrivers and related accessories designed primarily for home use — everyday tasks like assembling flat-pack furniture, installing shelves, tightening loose hinges, and basic electronics repair. We do not sell heavy-duty construction tools or professional-grade equipment.

We make every effort to ensure that product listings — including descriptions, specifications, and images — are accurate and up to date. Product images are for illustration purposes. Minor variations in color or appearance may occur depending on your screen settings. If you receive an item that does not match its listing in any meaningful way, please contact us at support@amifc.com and we will make it right.

For flat-pack furniture like IKEA beds, desks, and bookshelves, our home-use cordless screwdrivers with 3 to 5 Nm torque and a multi-bit set handle the job well. If you are not sure which model fits your situation, email us and we will point you in the right direction before you buy.

For electronics repair, our precision pen-style screwdrivers with adjustable low torque settings, LED work lights, and magnetic bit holders are designed for that kind of work. If you need help choosing between models, email us with what device you are working on and we can advise.

We are sorry to hear that. Please email us at support@amifc.com within 30 days of delivery with your order number and clear photos of the item and the damage. We will arrange a replacement or refund as quickly as possible.

The best way to reach us is by email at support@amifc.com. Our support team is available Monday to Friday, 9:00 AM to 5:00 PM MT (Mountain Time). We respond within 1 to 3 business days. Please include your order number in your message for the fastest response.

We currently offer support by email only. Email allows us to give each inquiry the attention it deserves and keeps a clear record for both sides. If your situation is urgent, please email us at support@amifc.com and mark your message as urgent — we will do our best to prioritize it.

Our support team is available Monday to Friday, 9:00 AM to 5:00 PM MT (Mountain Time). Messages received outside of these hours, on weekends, or on US federal public holidays will be picked up on the next business day.