Refund policy

Last updated: April 2026

Operated by: SKYLINE PEAK TECH LLC, 1001 S MAIN ST NUM 12465, KALISPELL, MT 59901, United States

If something goes wrong with your order, we want to make it right. Please read this policy carefully before reaching out.

Our Return Window

We offer a 30-day return window starting from the date you receive your package.

If 30 days have passed since delivery, we are unable to accept a return request.

To qualify, you must contact us within the 30-day window to begin the return process.

Cancellation Policy

You may cancel your order within 24 hours of placing it for a full refund.

Once your order has been dispatched, cancellation is no longer possible.

If you wish to return the item after delivery, please follow the return process described below.

Exchange Policy

We do not offer direct exchanges.

If you need to exchange an item, please:

  • Request a refund for the original order
  • Place a new order for the correct item

This ensures you receive the correct product as quickly as possible.

What Can Be Refunded

We accept refund requests within 30 days of delivery under the following conditions:

  • Item arrived damaged
  • Item is defective
  • Item does not function as described
  • You received the wrong item
  • A manufacturing defect is identified within 30 days

Non-Refundable Situations

Refunds cannot be issued in the following cases:

  • Change of mind
  • No longer needed
  • Personal preference
  • Damage caused by misuse or improper handling
  • Requests submitted after 30 days
  • Items returned without prior written approval
  • Clearance items

Return Shipping — Who Pays?

If the Return Is Due to Our Error

This includes:

  • Damaged items
  • Defective products
  • Wrong items sent

In these cases:

  • We will cover the return shipping cost
  • You must ship the item using a trackable shipping method
  • Keep your shipping receipt and tracking number
  • A full refund will be issued to your original payment method

Important: We do not provide prepaid return labels. You will need to arrange return shipping themselves.

After shipping the return:

  • Send us the tracking number
  • Send a copy of the shipping invoice

We need these documents to process reimbursement.

If the Return Is for Personal Reasons

Examples include:

  • Changed your mind
  • Items no longer fit the item
  • Personal preference

Return shipping costs are the customer's responsibility. Original shipping costs are non-refundable.

How to Submit a Return Request

You have 30 days from delivery to contact us to submit a return request.

Please follow these steps:

Step 1

Email us at support@amifc.com within 30 days of delivery.

Step 2

Include the following:

  • Order number
  • Description of the issue
  • Clear photos of the item and damage if applicable

Step 3

Wait for our review. We typically respond within 1 to 3 business days.

Step 4

If approved, we will provide the correct return warehouse address.

Step 5

Ship the item using a trackable shipping method.

After shipping:

  • Send us the tracking number
  • Send the shipping invoice

Important Return Notice

Do NOT send returns to the address on the original parcel.

Always wait for our team to confirm the correct return address.

If an item is shipped to the wrong address and becomes lost, we cannot issue a refund.

Refund Processing Timeline

After your return request is approved:

  • Approval processing: 1 to 3 business days
  • Warehouse inspection: Within 3 to 5 business days after inspection
  • Refund issued: Within 3 to 5 business days after inspection

Refunds are issued to your original PayPal account.

We cannot redirect refunds to another account. Please allow additional time for PayPal processing or bank posting.

Do I Need to Return the Item?

In certain cases involving:

  • Damaged items
  • Defective products

We may not require a return. Our support team will confirm requirements during review.

Items Not Eligible for Return

The following items cannot be returned:

  • Sale items
  • Clearance items
  • Items returned without approval
  • Items shipped to the wrong return address

Common Questions

How long do I have to request a return?

You have 30 days from the delivery date. Requests submitted after 30 days cannot be accepted.

Can I cancel my order?

Orders cancelled within 24 hours receive a full refund. After dispatch, cancellation is no longer possible. You may still return the item after delivery.

What if my 30-day window has passed?

While refunds outside the return window are not guaranteed, we can review your situation and try to assist where possible.

Where does my refund go?

Refunds are issued to your original PayPal account. We cannot redirect refunds to another payment method.

Do I need to provide tracking?

Yes. All returns must use a trackable shipping method. You must provide:

  • Tracking number
  • Shipping invoice

This allows us to confirm receipt and process your refund.

How long does it take to receive my refund?

Typical timeline:

  • Review approval: 1 to 3 business days
  • Refund issued: 3 to 5 business days after inspection

Most refunds complete within 5 to 8 business days after PayPal processing.

Contact Us

If you have any questions about your order or this policy, please contact us.

Email: support@amifc.com

Support Hours: Monday to Friday, 9:00 AM to 5:00 PM MT (Mountain Time)

Response Time: Within 1 to 3 business days

Operated by SKYLINE PEAK TECH LLC, 1001 S MAIN ST NUM 12465, KALISPELL, MT 59901, United States